Hey Guys!

This article is useful for those CRM users who are using Microsoft Dynamics CRM 2011 version on their latest IE version.

What is the Issue?

CRM users encounter the problem with CRM views- which gets misaligned or does not load properly. CRM may crash sometimes if multiple windows are open. Overall slow performance is encountered by the users.

The Reason-

This basically happens due to compatibility issues between CRM and latest versions of IE.

Solution-

Just add the CRM URL to the compatibility mode!

Here are the steps that you can follow:

Step  1: Click “gear” icon on the upper right-hand side of your IE window.

Step 2: Select “Compatibility View Settings”

Step 3: In “Add this website” text box, type your CRM URL (or simply copy & paste it!)

Step 4: Click “Add”& then “Close”.

Refresh the page. You should able to work normally.

PS: Above are steps for IE 11 version. There may be a slight difference in steps, between other versions.

I hope above article is useful for you!

Do comment if you have any questions.

Thank you!