MS CRM : Direct status/status reasons updates work in Plugins, not in Workflows or Power Automate

April 14, 2025November 25, 2025 Prashant ParkaleLeave a comment

What is Issue?

As developers working with MS Dynamics CRM, we often encounter tricky issues. Recently, I faced a situation where I needed to update the quote status from Draft to Closed and then revise it. To achieve this, I created a CRM Action that directly updated the quote status to Closed. When this action was invoked from a plugin (triggered by an automated process), it worked as expected.

However, another requirement was to create an on‑demand workflow that performed the same process as the automated plugin. While the workflow logic followed the plugin’s behavior, the issue arose when executing the action. Running the on‑demand workflow displayed the error: “Quote status cannot be changed to Closed. Please use the CloseQuoteRequest instead.”. In other words, the status update succeeded when called from a plugin but failed when executed through an on‑demand workflow.

The Reason-

In CRM, on‑demand workflows, plugins, and Power Automate each have their own execution behavior. Additionally, certain actions and status changes—such as Revise Quote, Close Quote, or Win/Lose Opportunity—are governed by CRM‑defined business rules that must be strictly followed.

Solution-

To resolve such issues, it is important to understand the different behaviors of plugins, workflows, and Power Automate flows in CRM.

When an action is executed from a plugin, it runs within the CRM pipeline and in the same transaction, where the update is treated as an UpdateRequest. Plugins can sometimes bypass certain UI validations and allow direct updates. Although plugins run in the calling user’s context, the organization service controls the transaction and leverages SDK messages internally. This makes it possible to perform update operations in special cases.

In contrast, when updates are performed through a workflow or Power Automate flow, they run in the workflow engine, which operates outside the transaction and enforces stricter validations. Additionally, when a workflow or flow is triggered on‑demand by a user, CRM applies UI validations and executes in the actual user context. These validations ensure that actions follow the defined business process sequence.

For example, when revising a quote, CRM closes the current quote and creates a new draft version for editing. It automatically increments the revision ID and maintains audit history.

Even though plugins may allow direct status or status reason updates, it is always recommended to use the appropriate CRM message (such as CloseQuoteRequest) within plugins as well. This ensures consistency and adherence to the same business process across workflows, plugins, and Power Automate flows.

Below are some of the special messages that should be used to avoid issues like this.

Module‑wise Entity List with Special Messages

📞 Service Module

Entity	Message/Request	Purpose
Case (Incident)	CloseIncidentRequest	Closes a case with resolution details

💼 Sales Module

Entity	Message/Request	Purpose
Opportunity	WinOpportunityRequest	Marks opportunity as won (requires revenue, date)
Opportunity	LoseOpportunityRequest	Marks opportunity as lost (requires reason, date)
Quote	CloseQuoteRequest	Closes a quote (won/lost)
Quote	ReviseQuoteRequest	Creates a new version of a quote for editing
Sales Order	CancelSalesOrderRequest	Cancels a sales order
Sales Order	FulfillSalesOrderRequest	Marks a sales order as fulfilled
Invoice	CancelInvoiceRequest	Cancels an invoice
Invoice	SettleInvoiceRequest	Marks an invoice as paid/settled
Contract	CancelContractRequest	Cancels a contract
Contract	RenewContractRequest	Renews a contract
Contract	CloneContractRequest	Creates a copy of a contract

⚙️ Common / Cross‑Module

Entity Type	Message/Request	Purpose
Standard Entities (without dedicated close/cancel messages)	SetStateRequest	Changes state/status for entities that don’t have a dedicated message
Custom Entities	UpdateRequest	Modern alternative for changing state/status safely
Custom Entities	SetStateRequest	Used for custom entities when no special message exists

This is another key factor to consider when choosing a plugin over a workflow. Check out the rest of this blog for more differences between plugins and workflows.

Hope this will help…
Enjoy MS CRM!!!

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CRUD Operations on Dynamics 365 CRM Tables with ODATA API

January 21, 2021 Prashant Parkale1 Comment

What is Issue?

Performing CRUD operation on Dynamics 365 CRM using API (Rest/ODATA) from other applications.

The Reason-

While performing integration of other application with CRM, creating custom Web API and webservice is having much efforts in terms of time and development. Microsoft already made developers job easy by providing the ODATA API available for their products. How to consume that API in other applications.

Solution-

While performing integration of other application with CRM, rather than creating the custom API or webservice, we can utilize ODATA APIs that can be consumed with the OAuth 2.0 authentication.

Lets take .net application which is consuming ODATA API.

Some time we don’t want to include any third party dll due to some environmental restrictions. so the sample code added below is using only system libraries.

(In case of Json serialization, you can utilize Newtonsoft.Json to avoid the classes to be written manually)

Create records using ODATA API-

#region Create API Call
        /// <summary>
        /// Create the entity Record using API Call
        /// </summary>
        /// <param name="entityname">entity Name</param>
        /// <param name="entity">entity Object with parameter values</param>
        /// <returns></returns>
        public string CreateAPI(string entityname, object entity)
        {
            string funResponse = null;
            string query = entityname;
            string crmRestQuery = apiUrl + query;

            try
            {
                using (MemoryStream streamOpportunitySerialize = new MemoryStream())
                {
                    DataContractJsonSerializer ser = new DataContractJsonSerializer(entity.GetType());
                    ser.WriteObject(streamOpportunitySerialize, entity);
                    streamOpportunitySerialize.Position = 0;
                    StreamReader srOpportunity = new StreamReader(streamOpportunitySerialize);
                    string objectJSON = srOpportunity.ReadToEnd();
                    objectJSON = objectJSON.Replace("_odata_bind", "@odata.bind");

                    HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Post, crmRestQuery);
                    //add header parameters
                    request.Headers.Add("Authorization", "Bearer " + oauthToken);
                    request.Content = new StringContent(objectJSON);
                    request.Content.Headers.ContentType = MediaTypeHeaderValue.Parse("application/json; charset=utf-8");

                    HttpResponseMessage response = httpClient.SendAsync(request).Result;
                    string responseString = response.Content.ReadAsStringAsync().Result;

                    if (response.IsSuccessStatusCode)
                    {
                        string _recordUrl = response.Headers.GetValues("OData-EntityId").FirstOrDefault();
                        string[] splitRetrievedData = _recordUrl.Split('[', '(', ')', ']');
                        funResponse = splitRetrievedData[1];
                    }
                    else
                        funResponse = responseString;

                }
            }
            catch (Exception ex)
            {
                funResponse = ex.Message;
            }
            return funResponse;
        }
        #endregion

Update records using ODATA API-

  #region Update API Call
        /// <summary>
        /// Update the entity record using API Call
        /// </summary>
        /// <param name="entityname">entity name</param>
        /// <param name="entityid">entity id</param>
        /// <param name="entity">entity Object with parameter values</param>
        /// <returns></returns>
        public string UpdateAPI(string entityname, string entityid, object entity)
        {
            string funResponse = null;
            string query = entityname + "(" + entityid + ")";
            string crmRestQuery = apiUrl + query;
            try
            {
                using (MemoryStream streamOpportunitySerialize = new MemoryStream())
                {

                    DataContractJsonSerializer ser = new DataContractJsonSerializer(entity.GetType());
                    ser.WriteObject(streamOpportunitySerialize, entity);
                    streamOpportunitySerialize.Position = 0;
                    StreamReader srOpportunity = new StreamReader(streamOpportunitySerialize);
                    string objectJSON = srOpportunity.ReadToEnd();
                    objectJSON = objectJSON.Replace("_odata_bind", "@odata.bind");

                    HttpMethod method = new HttpMethod("PATCH");
                    HttpRequestMessage request = new HttpRequestMessage(method, crmRestQuery);
                    //add header parameters
                    request.Headers.Add("Authorization", "Bearer " + oauthToken);
                    request.Headers.Add("If-Match", "*");      //preventing creation of new record if no record found with ID
                    request.Content = new StringContent(objectJSON);
                    request.Content.Headers.ContentType = MediaTypeHeaderValue.Parse("application/json; charset=utf-8");

                    HttpResponseMessage response = httpClient.SendAsync(request).Result;
                    string responseString = response.Content.ReadAsStringAsync().Result;
                    if (response.IsSuccessStatusCode)
                    {
                        funResponse = "Sucessfully Updated Record!!";
                    }
                    else
                        funResponse = responseString;
                }
            }
            catch (Exception ex)
            {
                funResponse = ex.Message;
            }
            return funResponse;
        }
        #endregion

Delete records using ODATA API-

#region Delete API Call
        /// <summary>
        /// Delete the entity Record using API Call
        /// </summary>
        /// <param name="entityname">entity Name</param>
        /// <param name="entityid">Entity id</param>
        /// <returns></returns>
        public string DeleteAPI(string entityname, string entityid)
        {
            string funResponse = null;
            string query = entityname + "(" + entityid + ")";
            string crmRestQuery = apiUrl + query;

            try
            {
                HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Delete, crmRestQuery);
                //add header parameters
                request.Headers.Add("Authorization", "Bearer " + oauthToken);
                request.Headers.Add("Accept", "application/json; charset=utf-8");

                HttpResponseMessage response = httpClient.SendAsync(request).Result;
                string responseString = response.Content.ReadAsStringAsync().Result;
                if (response.IsSuccessStatusCode)
                    funResponse = "Deleted!!!";
                else
                    funResponse = responseString;
            }
            catch (Exception ex)
            {
                funResponse = ex.Message;
            }
            return funResponse;
        }
        #endregion

Retrieve Single record using ODATA API-

 /// <summary>
        /// Retrieve single using API Call
        /// </summary>
        /// <param name="entityPluralName">entity Name</param>
        /// <param name="entityId">entity id</param>
        /// <param name="entityObject">blank entity object</param>
        /// <param name="selectColumns">select columns to retrieve in API Call</param>
        /// <returns>Object of entity</returns>
        public object RetrieveSingle(string entityPluralName,string entityId,object entityObject, string selectColumns=null)
        {
            string query = "("+entityId+")";
            if (selectColumns != null) {
                query += "?$select=" + selectColumns;
            }
            string crmRestQuery = apiUrl + entityPluralName + query;
            try
            {
                    HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Get, crmRestQuery);
                    //add header parameters
                    request.Headers.Add("Prefer", "odata.include-annotations=\"*\"");//for formatted values
                    request.Headers.Accept.Add(new MediaTypeWithQualityHeaderValue("application/XML"));
                    request.Headers.Add("Authorization", "Bearer " + oauthToken);

                    //send request
                    HttpResponseMessage response = httpClient.SendAsync(request).Result;
                    string responseString = response.Content.ReadAsStringAsync().Result;
                    responseString = FormatResponse(responseString);

                    using (var ms = new MemoryStream(Encoding.Unicode.GetBytes(responseString)))
                    {
                        // Deserialization from JSON  
                        DataContractJsonSerializer deserializer = new DataContractJsonSerializer(entityObject.GetType());
                    entityObject = (object)deserializer.ReadObject(ms);
                    }
                    
            }
            catch (Exception ex){ throw ex; }
            return entityObject;
        }

Retrieve Multiple records using ODATA API-

  /// <summary>
        /// Retrieve multiple using Fetch XML in API Call
        /// </summary>
        /// <param name="entityPluralName">entity name</param>
        /// <param name="fetchXML">fetchXML string</param>
        /// <returns>List of retrieved Objects</returns>
        public List<RetrieveOpportunity> RetrieveMultiple(string entityPluralName, string fetchXML)
        {
            fetchXML = fetchXML.Replace("<fetch", "<fetch {0} ");
            int page = 1;
            var cookie = string.Format("page='{0}'", page);
            string xml = string.Format(fetchXML, cookie);
            string crmRestQuery = apiUrl + entityPluralName + "?fetchXml=" + xml;
            List<RetrieveOpportunity> lstOpties = new List<RetrieveOpportunity>();
            bool isDone = false;
            try
            {
                while (isDone == false)
                {
                    isDone = true;
                    HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Get, crmRestQuery);
                    //add header parameters
                    request.Headers.Add("Prefer", "odata.include-annotations=\"*\"");//for formatted values
                    request.Headers.Accept.Add(new MediaTypeWithQualityHeaderValue("application/XML"));
                    request.Headers.Add("Authorization", "Bearer " + oauthToken);

                    //send request
                    HttpResponseMessage response = httpClient.SendAsync(request).Result;
                    string responseString = response.Content.ReadAsStringAsync().Result;
                    responseString = FormatResponse(responseString);

                    using (var ms = new MemoryStream(Encoding.Unicode.GetBytes(responseString)))
                    {
                        // Deserialization from JSON  
                        DataContractJsonSerializer deserializer = new DataContractJsonSerializer(typeof(APIResult));
                        APIResult apiResult = (APIResult)deserializer.ReadObject(ms);

                        if (!string.IsNullOrEmpty(apiResult.Microsoft_Dynamics_CRM_fetchxmlpagingcookie))
                        {
                            isDone = false;
                            page++;

                            //retrieve pagingCookie value
                            string xmlVal = WebUtility.UrlDecode((WebUtility.UrlDecode((string)apiResult.Microsoft_Dynamics_CRM_fetchxmlpagingcookie)));
                            int Start = xmlVal.IndexOf("pagingcookie=\"", 0) + "pagingcookie=\"".Length;
                            int End = xmlVal.IndexOf("\" istracking=\"False\"", Start);

                            //proccess the pagingCookie value to support in API URL
                            string strVal = xmlVal.Substring(Start, End - Start).Replace("<", "%26lt;").Replace(">", "%26gt;").Replace("\"", "%26quot;").Replace("'", "%26apos;").Replace("&", "%26amp;");
                            cookie = string.Format("page='{0}' paging-cookie='{1}'", page, strVal);

                            //modify the query for next page with paging cookie
                            xml = string.Format(fetchXML, cookie);
                            crmRestQuery = apiUrl + entityPluralName +"?fetchXml=" + xml;

                        }
                        if (!string.IsNullOrEmpty(apiResult.odata_nextLink))
                        {
                            isDone = false;
                            crmRestQuery = apiResult.odata_nextLink;
                        }

                        if (lstOpties == null || lstOpties.Count == 0)
                        {
                            lstOpties = apiResult.value;
                        }
                        else
                        {
                            lstOpties.AddRange(apiResult.value);
                        }
                    }
                }
            }
            catch (Exception ex) {
                throw ex;
            }
            return lstOpties;
        }

        public List<RetrieveOpportunity> RetrieveMultiple(string entityPluralName, string selectColumns,string filterConditions=null, string orderby=null,bool returnCount=false)
        {
           string query= "?$select=" + selectColumns;
            if (filterConditions != null) {
                query += "&$filter=" + filterConditions;
            }
            if (orderby != null) {
                query += "&$orderby=" + orderby;
            }
            if (returnCount == true) {
                query += "&$count=true";
            }

            string crmRestQuery = apiUrl + entityPluralName +  query;
            List<RetrieveOpportunity> lstOpties = new List<RetrieveOpportunity>();
            bool isDone = false;
            try
            {
                while (isDone == false)
                {
                    isDone = true;
                    HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Get, crmRestQuery);
                    //add header parameters
                    request.Headers.Add("Prefer", "odata.include-annotations=\"*\"");//for formatted values
                    request.Headers.Accept.Add(new MediaTypeWithQualityHeaderValue("application/XML"));
                    request.Headers.Add("Authorization", "Bearer " + oauthToken);

                    //send request
                    HttpResponseMessage response = httpClient.SendAsync(request).Result;
                    string responseString = response.Content.ReadAsStringAsync().Result;
                    responseString = FormatResponse(responseString);

                    using (var ms = new MemoryStream(Encoding.Unicode.GetBytes(responseString)))
                    {
                        // Deserialization from JSON  
                        DataContractJsonSerializer deserializer = new DataContractJsonSerializer(typeof(APIResult));
                        APIResult apiResult = (APIResult)deserializer.ReadObject(ms);
                        
                        if (!string.IsNullOrEmpty(apiResult.odata_nextLink))
                        {
                            isDone = false;
                            crmRestQuery = apiResult.odata_nextLink;
                        }

                        if (lstOpties == null || lstOpties.Count == 0)
                        {
                            lstOpties = apiResult.value;
                        }
                        else
                        {
                            lstOpties.AddRange(apiResult.value);
                        }

                    }
                }
            }
            catch (Exception ex)
            {
                throw ex;
            }
            return lstOpties;
        }

Some common Methods in above Code –

  #region Local variables
        /// <summary>
        /// Local Variables
        /// </summary>
        private string clientID, secretKey, resource, oauthToken, apiUrl, tokenURL;
        private HttpClient httpClient;

        /// <summary>
        /// Constructor to initialize the variables
        /// </summary>
        public Operations()
        {
            apiUrl = "https://mscrm16tech.crm8.dynamics.com/api/data/v8.2/";
            clientID = "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx";
            secretKey = "asdasdxzxczdsdaasda";
            resource = "https://mscrm16tech.crm8.dynamics.com";
            tokenURL = "https://login.microsoftonline.com:443/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/oauth2/token/";
        }
        #endregion 
 #region Generate Bearer Token
        /// <summary>
        /// Function to generate Bearer token OAuth2.0 using client id and secret
        /// </summary>
        /// <returns>access token</returns>
        public string GetBearerToken()
        {
            oauthToken = null;
            HttpClientHandler clientHandler = new HttpClientHandler();
            clientHandler.Proxy = WebRequest.GetSystemWebProxy();
            clientHandler.Proxy.Credentials = CredentialCache.DefaultCredentials; // or new NetworkCredential("username","password","DOMAIN");
            clientHandler.UseProxy = true;
            httpClient = new HttpClient(clientHandler);
            ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
            HttpContent requestContent = new FormUrlEncodedContent(new Dictionary<string, string>
            {
                {"grant_type","client_credentials"},
                {"client_id",clientID},
                {"client_secret",secretKey},
                {"resource",resource}
            }
            );
            HttpResponseMessage response = httpClient.PostAsync(tokenURL, requestContent).Result;
            String responseString = response.Content.ReadAsStringAsync().Result;
            using (var ms = new MemoryStream(Encoding.Unicode.GetBytes(responseString)))
            {
                // Deserialization from JSON  
                DataContractJsonSerializer deserializer = new DataContractJsonSerializer(typeof(BearerToken));
                BearerToken token = (BearerToken)deserializer.ReadObject(ms);
                oauthToken = token.access_token;
            }

            return oauthToken;
        }
        #endregion
#region Common Methods
       public string FormatResponse(string responseString) {
            responseString = responseString.Replace("@odata.etag", "odata_etag");
            responseString = responseString.Replace("@OData.Community.Display.V1.FormattedValue", "_OData_Community_Display_V1_FormattedValue");
            responseString = responseString.Replace("@Microsoft.Dynamics.CRM.associatednavigationproperty", "_Microsoft_Dynamics_CRM_associatednavigationproperty");
            responseString = responseString.Replace("@Microsoft.Dynamics.CRM.lookuplogicalname", "_Microsoft_Dynamics_CRM_lookuplogicalname");
            responseString = responseString.Replace("@Microsoft.Dynamics.CRM.lookuplogicalname", "_Microsoft_Dynamics_CRM_lookuplogicalname");
            responseString = responseString.Replace("@odata.context", "odata_context");
            responseString = responseString.Replace("@Microsoft.Dynamics.CRM.totalrecordcount", "Microsoft_Dynamics_CRM_totalrecordcount");
            responseString = responseString.Replace("@Microsoft.Dynamics.CRM.totalrecordcountlimitexceeded", "Microsoft_Dynamics_CRM_totalrecordcountlimitexceeded");
            responseString = responseString.Replace("@Microsoft.Dynamics.CRM.fetchxmlpagingcookie", "Microsoft_Dynamics_CRM_fetchxmlpagingcookie");
            responseString = responseString.Replace("@Microsoft.Dynamics.CRM.morerecords", "Microsoft_Dynamics_CRM_morerecords");
            responseString = responseString.Replace("@odata.nextLink", "odata_nextLink");
            return responseString;
        }
        #endregion

Sample Class for Json Serialization in API Calls-

This class is not needed in you are using Newtonsoft.Json library.

using System.Collections.Generic;
using System.Runtime.Serialization;

namespace ODATA_API
{
    [DataContract]
    public class BearerToken
    {
        [DataMember]
        public string token_type;
        [DataMember]
        public string expires_in;
        [DataMember]
        public string ext_expires_in;
        [DataMember]
        public string expires_on;
        [DataMember]
        public string not_before;
        [DataMember]
        public string resource;
        [DataMember]
        public string access_token;
    }

    [DataContract]
    public class CreateUpdateOpportunity {
        [DataMember]
        public string name;
        [DataMember]
        public string estimatedclosedate;
        [DataMember]
        public string parentaccountid_odata_bind;
        [DataMember]
        public decimal estimatedvalue;
        [DataMember]
        public string transactioncurrencyid_odata_bind;
    }
    [DataContract]
    public class RetrieveOpportunity
    {
        [DataMember]
        public string _odata_context;
        [DataMember]
        public string _odata_etag;
        [DataMember]
        public string estimatedclosedate_OData_Community_Display_V1_FormattedValue;
        [DataMember]
        public string estimatedclosedate;
        [DataMember]
        public string estimatedvalue_OData_Community_Display_V1_FormattedValue;
        [DataMember]
        public string estimatedvalue;
        [DataMember]
        public string estimatedvalue_base_OData_Community_Display_V1_FormattedValue;
        [DataMember]
        public string estimatedvalue_base;
        [DataMember]
        public string name;
        [DataMember]
        public string _parentaccountid_value_OData_Community_Display_V1_FormattedValue;
        [DataMember]
        public string _parentaccountid_value;
        [DataMember]
        public string opportunityid;
        [DataMember]
        public string _transactioncurrencyid_value_OData_Community_Display_V1_FormattedValue;
        [DataMember]
        public string _transactioncurrencyid_value;
    }

    [DataContract]
    public class APIResult
    {
        [DataMember]
        public string odata_context;
        [DataMember]
        public int Microsoft_Dynamics_CRM_totalrecordcount;
        [DataMember]
        public bool Microsoft_Dynamics_CRM_totalrecordcountlimitexceeded;
        [DataMember]
        public string Microsoft_Dynamics_CRM_fetchxmlpagingcookie;
        [DataMember]
        public bool Microsoft_Dynamics_CRM_morerecords;
        [DataMember]
        public string odata_nextLink;
        [DataMember]
        public List<RetrieveOpportunity> value;
    }

}

Calling the Above methods Sample-

static void Main(string[] args)
        {
            Operations ops = new Operations();
            Console.WriteLine("Started!!");
            Console.WriteLine(ops.GetBearerToken());
            
            CreateUpdateOpportunity entity = new CreateUpdateOpportunity();

            entity.transactioncurrencyid_odata_bind = "/transactioncurrencies(c63ba581-6bc6-e811-a96f-000d3af04fb0)";
            entity.estimatedvalue = 1000;
            entity.estimatedclosedate = "2021-01-01";
            entity.name = "Generated From C# Code";
            entity.parentaccountid_odata_bind = "/accounts(3b3b7c71-61d2-ea11-a813-000d3af0205e)";
            //create record
            string recordGuid = ops.CreateAPI("opportunities", entity);
            Console.WriteLine(recordGuid);
           
            //update record
            entity.name = "Generated From CSharp Code";
            Console.WriteLine(ops.UpdateAPI("opportunities", recordGuid, entity));

            //retrieve record
            RetrieveOpportunity retrieveOpportunity = new RetrieveOpportunity();
            retrieveOpportunity =(RetrieveOpportunity)ops.RetrieveSingle("opportunities", recordGuid,retrieveOpportunity);
            Console.WriteLine(retrieveOpportunity.name);

            //delete Record
            Console.WriteLine(ops.DeleteAPI("opportunities", recordGuid));


            Console.Read();
        }

Hope this will help…
Enjoy Ms CRM!!!

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Get SharePoint Document details for particular record in MS CRM using FetchXML

September 9, 2020 Prashant Parkale4 Comments

What is Issue?

There are many cases while implementing MS CRM where clients ask to perform some operation in MS CRM based on the document uploaded in SharePoint. But how to get SharePoint document details in MS CRM other than “Documents” associated view? If you try to fetch records using advanced find or querying sharepointdocument entity directly, it will show you error. So how we can query and get the document details using code either from client side or server side?

The Reason-

MS CRM Supports only the associated view for Document i.e. sharepointdocument entity. MS CRM do not support direct querying on all sharepointdocument.

Solution-

There is a way to fetch SharePoint document details for particular record in MS CRM.

If you try to query on Document entity in MS CRM using Advanced find you will get the error-” SharePoint document entity does not support any view other than associated view”.

Now this seems trouble to get sharepoint document details. Don’t worry, as error itself says, the sharepoint document does not support any view other than associated view, We can keep building query in advance find itself.

Suppose I want to get documents details for one of my Opportunity in MS CRM , So I am building the query in the following way-
1. Look for : Document
2.Use Saved View :All Sharepoint Documents
3.If you want, you can edit the columns
4. Select Regarding(Opportunity) contains data
5. Select sub query for opportunity record(for which you want to get details)

If you click on results, it will still show you same error. Don’t worry, download the fetchXML for the query we built.

<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="false">
  <entity name="sharepointdocument">
    <attribute name="documentid" />
    <attribute name="fullname" />
    <attribute name="relativelocation" />
    <attribute name="sharepointcreatedon" />
    <attribute name="filetype" />
    <attribute name="absoluteurl" />
    <attribute name="modified" />
    <attribute name="sharepointmodifiedby" />
    <attribute name="title" />
    <attribute name="readurl" />
    <attribute name="editurl" />
    <attribute name="author" />
    <attribute name="sharepointdocumentid" />
    <attribute name="ischeckedout" />
    <attribute name="locationid" />
    <attribute name="iconclassname" />
    <order attribute="relativelocation" descending="false" />
    <link-entity name="opportunity" from="opportunityid" to="regardingobjectid" link-type="inner" alias="ad">
      <filter type="and">
        <condition attribute="opportunityid" operator="eq" value="{83779C3E-xxxx-xxxx-xxxx-0CD3BEAFE160}" />
      </filter>
    </link-entity>
  </entity>
</fetch>

When I tried to use the fetchXML in Javascript query, I got the Sharepoint Document details in json as below-

As sharepoint document entity supports only associated view, it requires regarding object to query. So if you try to remove and link-entity tag from fetchXML, it will not return any record in response.

Now we have fetchXML which we can utilize in Javascript or C# based on requirement.

Hope this will help…
Enjoy Ms CRM!!!

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ReadOnly Subgrids in MS CRM

August 18, 2020September 9, 2020 Prashant Parkale2 Comments

What is Issue?

While working on MS CRM projects I had requirement of readOnly subgrids in MS CRM. You can achieve this to some extent by hiding buttons on subgrids. But if the requirement is like links should not be clickable for some of the security roles or for some conditions, it is not possible using out-of-box subgrids. That time we had no other option than going with html and JavaScript web resources for this.

The Reason-

This can not be achieve using out-of-box subgrids controls.

Solution-

There are 2 solution for this-
1. Go with HTML webresource.
2. Create Your own Custom Control using PCF (PowerApps Control Framework)

I created the completely read-only subgrid with pagination functionality similar to out-of-box subgrid.

Taking my current scenario-
I have to make subgrid completely read-only if the “More Contact Required?”= NO
Or else the subgrid will be normal subgrid.

So what I did –

On form I added 2 similar subgrids with different Names.
Added script on change of “More Contact Required?” field to show required subgrid.
Changed the control for subgrid which is visible when “More Contacts Required?”= NO
Open Form Editor -> Select Subgrid -> Change Properties -> Controls Tab ->Add Control -> Selected my own custom Control ->ReadOnlySubgridPage -> Click Add
Save Form and Publish.

Now I found it so simple as I can make any subgrid readonly with my custom control.

You can download the Solution from here and import in Dynamics 365 to use the control.

If you want to check source code download from here.

To work with source code you need some of the basic setup in your computer-
1. Nodejs installed
2. VS or Visual Studio Code installed
3.Understanding of below commands-

pac pcf init --namespace yourNamespace --name yourControlName --template dataset
npm install
npm run build
npm start
pac solution init --publisher-name yourPubliserName --publisher-prefix yourPrefix
pac solution add-reference --path "pcfproj folder path"
msbuild /t:restore
msbuild

Hope this will help…
Enjoy Ms CRM!!!

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Color Picker Custom Control for MS Dynamics CRM

July 16, 2020 Prashant ParkaleLeave a comment

What is Issue?

One of my previous projects had requirement of color picker in MS CRM to provide users flexibility to select any color to can display notifications(using HTML) on their records. But we had no other option than going with html and JavaScript web resources for this.

The Reason-

MS CRM don’t provide any color picker field out-of-box.

Solution-

As I already had a blog written for color picker using web resources and spectrum libraries-Color Picker in MS CRM ?

But it is web resource which needs much efforts to match to field styles in crm.

I have created the custom pcf control (PowerApps Custom Control). This control can be used for the single line text fields.

Depends on browser it appears in supported way-

On Browsers other than IE-

This slideshow requires JavaScript.

In IE it will appear as –

This slideshow requires JavaScript.

If you want to use it you form you can download ready custom control from here-ColorPickerSolution.zip

How to use it-
1. Import downloaded solution in CRM-
ColorPicker5

2. Create single line of Text field in any entity you want and add it on form.
3. when adding to form select field, click on change field property and in controls tab add custom control “ColorPicker”-

This slideshow requires JavaScript.

4.Save and publish the form.
Now the control is available and ready on form to use.

You can also download the source code from here-ColorPickerSource.zip

To work with source code you need some of the basic setup in your computer-
1. Nodejs installed
2. VS or Visual Studio Code installed
3.Understanding of below commands-


pac pcf init --namespace yourNamespace --name yourControlName --template field
npm install
npm run build
npm start
pac solution init --publisher-name yourPubliserName --publisher-prefix yourPrefix
pac solution add-reference --path "pcfproj folder path"
msbuild /t:restore
msbuild

Hope this will help…
Enjoy Ms CRM!!!

Follow on Facebook- FB: MSCRM16Tech

CRM 16 Tech

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